Return Request Form

To request a return of an item please read our Retrun Policy. If you qualify please fill out this form completely.

Original Order Information
Order Number:  
Order Date:
Ship To Name:  
Your Name:  
Your Email Address:  
Your Phone Number:  
Ship To Postal Code:  

Item to be Returned
Item Number:  
Item Description:

Reason for Return

Would You Like a Replacement?

Comments / Additional Information

Return Policy
  • 1. Awareness Drugs of Abuse Testing, Inc. provides this statement to promote the awareness of our policy on returns. We take reasonable steps to ensure that the policy is followed within our company. 2. Approvals All returns must be pre-approved. Drugs of Abuse Testing, Inc. will only receive goods sold by the company. All returned shipments must include, return authorization number, original order/invoice number along with a packing slip indicating quantity and lot number of each product in the shipment. 3. Time Duration Limits Drugs of Abuse Testing, Inc. will not approve returns of any product requested 30-days after the date of purchase. 4. Products That Can Be Retuned Drugs of Abuse Testing, Inc. accepts only unused and unopened products as returns. Any product that has been removed from its primary packing will not be accepted. Similarly expired products will also not be accepted as returns. On receiving such packages, that include used or opened products, at Drugs of Abuse Testing, Inc. receiving employee will immediately discard such package and inform the customer about the status of the return. 5. Shipping and Handling Customer will pay for the shipping charges and any relevant duties and or taxes associated with shipping. Drugs of Abuse Testing, Inc. is not responsible for additional costs charged by the delivery party to the customer or loss of the goods during shipping. 6. Restocking Charges All refunds will be subject to a 20% restocking charge. 7. Refunds Refunds will only be issued after Drugs of Abuse Testing, Inc. receives and accepts goods, as described above in “Products That Can be Retuned”. If the order for which the goods are returned is paid via credit card, the respective account will be credited for the refunded amount. For orders paid via check, money order or invoice, a reimbursement check will be issued within 2 weeks of receiving the goods. *All terms are flexible and subject to change, dependent on an individual case-by-case basis. Drugs of Abuse Testing, Inc. Return Policy Revision Date: March 8, 2005

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